Frequently Asked Questions
Your local Seventh-day Adventist church offers a new way of giving that easily fits into your
life. In fact, this secure, state-of-the-art giving option allows you to return tithes and
give offerings anywhere, anytime with an Internet connection.
How does my church sign up?
You can have your pastor or church treasurer email us at firstname.lastname@example.org,
or they can visit the following site and fill in an online request form to get started: Sign Up
Do my tithes and offerings still go through my local church?
Yes. 100% of the funds are routed through the local church.
What payment types do you accept?
We accept electronic checks(using your checking’s routing and account number), and we can process Visa®, MasterCard® and Discover®
credit cards. We also accept debit cards with the Visa® and MasterCard® logo.
Some conferences/region may only accept electronic checks. In Canada, only credit cards with the Visa® and MasterCard® logos can be used at this time.
Is my credit card/electronic check information secure?
As privacy and security are top priorities in this program, state-of-the-art security measures
Who will know what I am giving?
Your password, login and state-of-the-art security measures protect your privacy online.
Only your church treasurer will have knowledge of your
giving, as is the case with regular cash and check contributions.
What do I do if I don’t see the fund that I want to donate to?
AdventistGiving has more than 900 offering categories from which to select, and you will
likely find the category you want. However, if you do not see an offering category listed,
you can still give cash or a check at your local church. You may also contact your local treasurer
if you wish to request a category be added to AdventistGiving.
How long will it take for my church to receive the money I give online?
The funds are sent to the church checking account electronically on a monthly cycle.
How do the local church treasurers keep track of this method of giving?
After receiving a monthly electronic report of all AdventistGiving transactions, the local
church treasurer incorporates this group of givers into the monthly report to the church and
conference. The local church treasurer then disburses the contributions in harmony with the
Who issues my receipt?
After a successful transaction, AdventistGiving generates a confirmation for your records.
Official tax receipts will be issued by the receiving church or conference by the end of the year.
Who pays the credit card transaction fees and other banking fees?
The overall cost is shared by the local conference, the union, the North American Division, and the General Conference
to ensure you get full credit for your contributions.
Can I still use the old familiar cash and check method of giving?
Yes. AdventistGiving is simply another method available to you.
Once I establish an AdventistGiving account, am I always required to give online?
No. You can use all available methods at anytime.
What is your refund policy?
If you have made a duplicate donation or the amount you have given is in error, please contact us at
for a refund. In some cases we may need to wait to verify that your payment was successful before issuing a refund.
If your donation has already been transferred to your church, you will need to speak directly with your church treasurer.
Does this system give more money to the conference?
No. All percentages and destinations remain the same as the regular system.
Can I make tuition payments to my child’s Adventist school through AdventistGiving?
No. AdventistGiving accepts only tax-deductible contributions. School tuition
is not tax-deductible.
When can we start using the program?
Churches in the U.S. and Canada can sign up now. Churches in Bermuda may wish to
email email@example.com to receive notification when AdventistGiving becomes available.
Isn’t this new system rather worldly?
In Biblical narrative, giving was based on the method of exchange current with the time, such as
offerings of animals and produce. Today, we live in an economy that uses cash and checks as the
primary method of payment and exchange. However, this method is giving way to electronic exchange.
The AdventistGiving plan simply allows desiring individuals a chance to give in the same manner
as they do when completing their other financial transactions.
What about the worship experience of giving?
After a successful transaction, you’ll receive a giving confirmation that you can
print for your records. If you wish to enhance your worship experience by contributing to
the offering plate on Sabbath, cut off the bottom portion of this confirmation page to take with
you to church.
How does the AdventistGiving option affect the Personal Giving Plan?
The Personal Giving Plan, encouraged and promoted by the Stewardship Department, is still in
place. The personal Giving Plan is now available for those who give online through AdventistGiving,
as well as for those who place money in the church offering plate.
Is it acceptable to go into credit card debt when making a contribution?
The program does not encourage debt. The AdventistGiving option is for the convenience of those
who prefer to do their banking and financial transactions online.
Is this just a strategy to get more money from church members?
No. Many church members are expressing an interest in online giving, and technology offers the
means to do so conveniently and securely. Although we realize this option is not ideal for
everyone, it is an instrument that serves the needs of many people.